Guest Profiles

Grow your restaurant faster with guest data.

The restaurant customer data platform that measures how every marketing, menu, and operational decision impacts your guests.

Powering brands from fast casual, to full service, to fine dining.

Turning data into action

Bikky empowers restaurants with the same tools to access, understand, and use data as other modern retail businesses.

All your guest data - cleaned and de-duplicated - in one place.

Track what drives guest acquisition, frequency, and churn.

Easily answer questions around LTOs, attachment, and cannibalization.

Personalize messaging and offers across channels with more than 80 restaurant-specific criteria.

Connecting all of your data into one platform

We integrate with every in-store and off-premise channel to build a single source of truth for your guest data.

Bikky's system design and security policies are aligned with National Institute of Standards and Technology (NIST) best practices.

All customer data is fully encrypted at rest and we undergo regular vulnerability scanning, penetration tests, and policy reviews.

Bikky customers own their data and we're fully compliant with all US data privacy regulations.

Sales tells you what happened.

Bikky tells you why.

Grow your restaurants with guest data insights

Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant.

Empowering thousands of restaurants to make data driven decisions
Analyze what’s important

We integrate with all major delivery, POS, reservation, and loyalty services.

Easily create segments based on your learnings and send them to your marketing platforms.

Analyze guest retention and frequency to identify growth opportunities.

Get a complete picture of your guests by deanonymizing their transactions.

Measure the revenue impact of your marketing campaigns.

Go beyond basic product mixes and learn how guest habits change by item.

“Having the data and analytics from Bikky as an evaluation and prediction tool is game-changing.”

The customer data platform built exclusively for multi-unit restaurants.