Guest Profiles

Every guest touchpoint in one place

Bring all your in-store, loyalty, and off-premise data together in one place to discover up to 90% of your guests’ behavior.

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“We have profiles for every single guest, from every platform. We know exactly how many we have by channel and by time of day.”
Deric Rosenbaum
President

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Your source of truth for guest data

Bikky automatically processes, cleans, and de-duplicates your data from every major channel into one unified view.

Integration Sources

  • Point of Sale
  • Payment Processor
  • Digital Ordering
  • Loyalty
  • Kiosk
  • Reservations

Track every guest - not just loyalty. Go beyond your loyalty program to understand the behavior of almost every guest that orders from your brand.

Out of the box integrations

  • Pull guest data from 60+ sources
  • Credit card tracking to follow guests across in-store and digital channels
  • Visibility on up to 90% of your guests

Understand how your guests change over time

Compare changes in guest behavior by day, week, period, or year across locations, markets, demographics, and franchise groups.

Guest Metrics

  • New Guests

  • Repeat Guests

  • Recency

  • Frequency

  • Average Check

  • LTV

Conclusion

Sales tells you what happened. Bikky tells you why.

The customer data platform built exclusively for multi-unit restaurants.